APINVHDN & APINVAPR: ORA-20160: Encountered an error while getting the ORACLE user ORA-06512 ORA-04088: error during execution of trigger (Doc ID 1369891.1)

Last updated on MARCH 19, 2017

Applies to:

Oracle Payables - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to respond to AP Invoice Hold Notification, the following error occurs.

ERROR
-----------------------
ORA-20160: Encountered an error while getting the ORACLE user account for your concurrent request.
Contact your system administrator.
ORA-06512: at "APPS.ALR_AP_INV_APRVL_200_84650_IAR", line 1
ORA-04088: error during execution of trigger 'APPS.ALR_AP_INV_APRVL_200_84650_IAR'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Approver
2. Payables Responsibility > Worklist > Open Hold Notification
3. Release Hold

Cause

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