How To Escalate Task In Service Request Form?

(Doc ID 1369896.1)

Last updated on MARCH 06, 2018

Applies to:

Oracle Teleservice - Version to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.


In TeleService - Service Request form:

How to escalate an assigned Task to other Field Service Representative?


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