Approve Purchase Order: Error: Supplier Contact Is Not An Active And Valid Contact

(Doc ID 1369914.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version 11.5.10.2 and later
Information in this document applies to any platform.
Checked relevance 4th November 2013

Symptoms

After end-dating a supplier contact on a Contract Purchase Agreement (CPA), when creating a requisition against that CPA the CREATEPO workflow creates a purchase order in Incomplete status.

When attempting to approve the purchase order the following error:

 
The issue can be reproduced at will with the following steps.
1. User creates CPA with supplier contact details.
2. User then end-dates the contact details in supplier site. CPA contact remains the same.
3. User creates a requisition for CPA's supplier.
4. CREATEPO workflow then creates a Standard PO using the old supplier contact
5. The PO is created in status Incomplete.
6. When attempting to approve the PO the above mentioned error is displayed.

Cause

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