Customer Doesn'T Exceed The Credit Limit But System Apply Hold On Any New Sales Order

(Doc ID 1370067.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders
***Checked for relevance on 10-Sep-2013***

Goal


Customer credit limit on Account level is 500,000.00
Customer Balance in 117,583.99

When create new sales order for that customer, system give me message:
Hold applied against order based on customer

Note: we need system to apply Hold when customer balance exceeded the credit limit


Solution

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