Null Pointer Error Received Attempting to Update Parameter Field In Event Section Of Auto Assignment Rule
(Doc ID 1370635.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.1.6 to 6.2.3 [Release 6.1 to 6.2]Information in this document applies to any platform.
Symptoms
After upgrading to OTM 6.2.3, a null pointer error is received attempting to click the (I) after adding an Event on a new or existing Auto Assignment Rule.
NOTE: This issue has also been seen with OTM 6.1.6
ERROR
-----------------------
At 2011-10-12 12:01:16.750
java.lang.NullPointerException
java.lang.NullPointerException
at glog.webserver.agent.AgentSessionVar.getEvent(AgentSessionVar.java:71)
at glog.webserver.agent.AgentUtil.resolveEventFromSession(AgentUtil.java:235)
at glog.webserver.agent.EventParameterServlet.getEvent(EventParameterServlet.java:57)
at glog.webserver.agent.EventParameterServlet.getDocument(EventParameterServlet.java:81)
at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:75)
at glog.webserver.util.BaseServlet.service(BaseServlet.java:822)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.session.ParameterValidation.doFilter(ParameterValidation.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.screenlayout.ClientSessionTracker.doFilter(ClientSessionTracker.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
at java.lang.Thread.run(Thread.java:619)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into OTM 6.2.3.
2. Go to Busines Process Autmation -->Agents and Milestones --> Auto Assignment Rule.
3. Click New.
4. For Auto Assign Type ID put in ORDER RELEASE INVOLVED PARTY.
5. For Order Event, put ORDER - CREATED.
6. Click the (I).
7. Note the error:
At 2011-10-12 12:01:16.750
java.lang.NullPointerException
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |