Receivables - Receipt "On Account" Data Entry Issue - Customer Number Is Removed From The Field

(Doc ID 1370911.1)

Last updated on APRIL 21, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You enter a receipt in the receipt workbench and place the amount on account.

When you query the customer in the Account details form you cannot see the receipt details does not show.

Cause

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