Unable to VIew Refunds In Advanced Collections for Receipt Details (Doc ID 1371594.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.
Form:IEXRCALL.FMB - IEX Startup Form

Symptoms

Refunds are not visible in Payment Details in Advanced Collections.

Cause

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