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Error publishing various OIC reportst to PDF get "Adobe Reader could not open... (Doc ID 1371890.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle Incentive Compensation - Version 12.1.1 and later
Information in this document applies to any platform.


On Release 12.1.3, Oracle Incentive Compensation has a delivered report titled "Transaction Details Report", when publishing this report to a PDF, an error occurs

"Adobe Reader could not open 'OIC-TRX-XXXXXXXX_out.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

This issue affects other reports as well:

- Attainment
- Commission Statement
- Earnings Statement
- YTD Summary
- Performance Detail


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