Depot Repair Order Error: 'The Creation Of Default Logistic Line(s) Failed' For A Serial Controlled Item (Doc ID 1372086.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on12-Dec-2013***

Symptoms

After applying <Patch 9821747>, when attempting to create a repair order for a serial controlled item, the following error occurs:

The creation of a default logistic line(s) failed. Please enter the requisite line(s) manually in the logistic tab.
Caution: Inventory Item (ID=) is serial controlled. Invalid Serial Number(value=)
Caution: API Programming error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details):&TEXT



Steps To Reproduce


1. Log in with Depot Repair Responsibility.
2. Open Repair Orders form.
3. Create a new order for a serial controlled item.

Cause

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