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The Adjustments Are Not Shown Correctly From The Collections Agent Responsibility (Doc ID 1372160.1)

Last updated on MAY 28, 2015

Applies to:

Oracle Receivables - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.

Symptoms


If you use Collections Agent responsibility to get to the Receivables form Account Details, then drill down through a Credit Memo to see the adjustment on a Credit Memo, you will get:

"Query caused no records to be Retrieved"

If you use the Receivables Manager responsibility, then you are able to see the adjustment details on the credit memo.

Cause

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In this Document
  Symptoms
  Cause
  Solution

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