The Adjustments Are Not Shown Correctly From The Collections Agent Responsibility
(Doc ID 1372160.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Receivables - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
If you use Collections Agent responsibility to get to the Receivables form Account Details, then drill down through a Credit Memo to see the adjustment on a Credit Memo, you will get:
"Query caused no records to be Retrieved"
If you use the Receivables Manager responsibility, then you are able to see the adjustment details on the credit memo.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |