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The Adjustments Are Not Shown Correctly From The Collections Agent Responsibility (Doc ID 1372160.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


If you use Collections Agent responsibility to get to the Receivables form Account Details, then drill down through a Credit Memo to see the adjustment on a Credit Memo, you will get:

"Query caused no records to be Retrieved"

If you use the Receivables Manager responsibility, then you are able to see the adjustment details on the credit memo.

Cause

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In this Document
Symptoms
Cause
Solution
References


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