iStore -Unable To Search For Ship To Addresses That Exist in Receivables - No records found matching the given criteria

(Doc ID 1372493.1)

Last updated on AUGUST 31, 2016

Applies to:

Oracle iStore - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

--Problem

When attempting to submit an order via iStore when searching for ship to addresses that exist in Receivables (AR)  the following error occurs :-

-- Error

No records found matching the given criteria


--Steps

1. Add items to cart and checkout
2. Search for existing ship to address
3. Error occurs

Cause

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