Potential Life Event not Triggering When Assignment Data is Changed

(Doc ID 1372929.1)

Last updated on JANUARY 03, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP4 and later
Information in this document applies to any platform.

Symptoms

After upgrade to 12.1.3 Rup 4, when re-hiring an employee using custom template, the Re-hire potential life event is not triggering. The trigger is based on Assignment Table - 'Change Reason' field.

Note: The same works fine when updating the Assignment Form > Misc > Reason field.

Another Scenario:

ACTUAL BEHAVIOR
---------------
BEN_ASG_IO_JOB_ID, BEN_ASG_IN_JOB_ID, BEN_ASG_IN_EMPLOYMENT_CATEGORY and BEN_ASG_IO_EMPLOYMENT_CATEGORY values are getting interchanged between the Old and New vlaues i.e. BEN_ASG_IO_JOB_ID has the value that BEN_ASG_IN_JOB_ID is supposed to contain and vice versa. Same is the case with BEN_ASG_IO_EMPLOYMENT_CATEGORY and BEN_ASG_IN_EMPLOYMENT_CATEGORY.

This occurs only when using Assignment API call after hiring an employee. The same works fine when creating and updating employee using People > Assignment form.

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Create Person Life Event Change based on assignment Table.
2. Use SSHR/Assignment API/Template to update the employee assignment data.
3. Potential LE not triggered.

 

Cause

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