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Error When Saving Sales Order-XLE call raised & OM_TAX_UTIL Procedure Tax_line (Doc ID 1373862.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 15-Apr-2013***
***Checked for relevance on 01-Aug-2016***


On : 12.1.1 version, Transaction Entry

When attempting to save the sales order, the following error occurs.

Note: XLE call raised Error.
Note: User-Defined Exception in Package OM_TAX_UTIL Procedure tax line.

The issue can be reproduced at will with the following steps:
1. OM Responsibility--> Orders/ Return
2. Sales Order Screen.
3. Enter the header info then click in the lines.
4. Enter an item number, Qty, then save.
5. Error Occurs

Users cannot save sales order.


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