"Knowledge Management Solution Index Synchronization" Request Set In Error (Doc ID 1374459.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Knowledge Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 20-Dec-2013***

Symptoms

When creating a solution from Knowledge Management Administrator responsibility then Create Solution and submit as Create Solution - Quick, the Knowledge Management Solution Index Synchronization concurrent program is submitted automatically , the following error appears in the concurrent program log. On the application no error is seen just that the solution does not get published as expected.

ERROR
Why this 44224297 request id error out with error
**Starts**01-SEP-2011 23:49:40
ORACLE error 6550 in FDPSTP

Cause: FDPSTP failed due to ORA-06550: line 1, column 7:
PLS-00306: wrong number or types of arguments in call to 'SYNC_SET_INDEX'
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored


STEPS
The issue can be reproduced at will with the following steps:
1. Knowledge Management Administrator responsibility
2. Create a Solution
3. submit as Create Solution - Quick
4. Search on solution not published
5. Check concurrent program Knowledge Management Solution Index Synchronization
shows the error in the log

Cause

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