NullPointerException When Launching "Attribute Group Associations" And "Page Associations" Service Extensible Attributes Setup Pages
(Doc ID 1374603.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Customer Support - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to open the Service Extensible Attributes "Attribute Group Associations" or "Page Associations" functions with the Service responsibility, the following error occurs.
Error
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.ego.extfwk.admin.server.EgoAssocsAMImpl.getDataLevels(EgoAssocsAMImpl.java:146)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:190)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:720)
at oracle.apps.ego.extfwk.admin.webui.EgoAssocsTableCO.processRequest(EgoAssocsTableCO.java:72)
Steps to Reproduce
1. Navigate to
Service > Setup > Definitions > Associated Parties for Case Management > Party Roles Extensible Attributes
or
Service > Setup > Definitions > Request Extensible Attributes
and try to access Attribute Group Associations or Page Associations.
2. The reported error occurs.
Changes
Cause
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