My Oracle Support Banner

Mass Change to Update Pricing Date changes the Customer PO Number as well (Doc ID 1374746.1)

Last updated on AUGUST 30, 2021

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.2.4 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 25-Jul-2013***

Symptoms

ACTUAL BEHAVIOR
---------------
When using mass change to update the pricing date on order lines, the original value for the PO Number is also being updated.

EXPECTED BEHAVIOR
-----------------------
Expect PO Number to remain the same as it is not being changed (directly) through mass update.

Workaround
==========
Manually update all the sales order lines. Have huge workload

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super user or equivalent
2. Navigate to: Orders, Returns > Sales Orders/Order organizer
3. Query orders
4. Click on Line Items tab and multi-select records
5. Verify PO Number
6. Do mass change
Click on Pricing Tab
Change pricing date
Click OK
Receive note indicating that mass change completed successfully.
7. Re-query orders where mass change was performed.
Find correct unit selling price/ list price based off of the new pricing date
Issue is that the PO Number is now showing a new value than before mass change.

NOTE:  You will see the same results when updating the Pricing Date on the line - without using Mass Change.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.