Mass Change to Update Pricing Date changes the Customer PO Number as well
(Doc ID 1374746.1)
Last updated on SEPTEMBER 18, 2023
Applies to:
Oracle Order Management - Version 11.5.10.2 to 12.2.4 [Release 11.5.10 to 12.2]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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When using mass change to update the pricing date on order lines, the original value for the PO Number is also being updated.
EXPECTED BEHAVIOR
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Expect PO Number to remain the same as it is not being changed (directly) through mass update.
Workaround
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Manually update all the sales order lines. Have huge workload
STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super user or equivalent
2. Navigate to: Orders, Returns > Sales Orders/Order organizer
3. Query orders
4. Click on Line Items tab and multi-select records
5. Verify PO Number
6. Do mass change
Click on Pricing Tab
Change pricing date
Click OK
Receive note indicating that mass change completed successfully.
7. Re-query orders where mass change was performed.
Find correct unit selling price/ list price based off of the new pricing date
Issue is that the PO Number is now showing a new value than before mass change.
NOTE: You will see the same results when updating the Pricing Date on the line - without using Mass Change.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |