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Difference in event dates by 'View Events' and 'Track & Trace' in OTM (Doc ID 1375357.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.1.5 to 6.1.5 [Release 6.1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When 'Viewing Events' for a shipment via the smartlinks or via the actions menu the event date/times that are shown for events in the 'Shipment Event History' that are not against a location display with UTC time. Events that are against a location show the correct event date/time (offset with timezone value, AEST). When viewing 'Track and Trace' all event/date times show correctly offset with the AEST timezone.

EXPECTED BEHAVIOR
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The events in the 'Shipment Event History' that are not against a location display should show with the user preference time zone value AEST in the View Events screen of shipment management

Cause

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In this Document
Symptoms
Cause
Solution
References


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