Adjustments Error: When Trying To Save Receivable Tax Adjustment Error is Raised: APP-AR-11526: arp_process_adjustment.insert_adjustment exception: ORA-20001: APP-AR-96024: Account Generator is unable to derive information for one or more of the following (Doc ID 1375379.1)

Last updated on JANUARY 19, 2017

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

Attempting to save an Adjustment for an invoice in Receivables and receive the following error:

ERROR
-----------------------
APP-AR-11526: arp_process_adjustment.insert_adjustment exception: ORA-20001: APP-AR-96024: Account Generator is unable to derive information for one or more of the following accounts: COA 50330; Orig CCID: -1; Sub CCID: 20221067. Please contact your system administrator.

Responsibility:  Receivables Manager
Navigation:  Transactions > Transactions

  1. Select an invoice
  2. Go To Actions > Adjust
  3. Adjust the tax amount of the invoice and save

 

Cause

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