My Oracle Support Banner

The Attachment Added to the Shopping Cart does not Show up in the Sales Order Form (Doc ID 1376101.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iStore - Version to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.


Find that when a file is uploaded to the shopping cart, this doesn't show up in the sales order form as an attachment.

The issue can be reproduced with the following steps:
1. Upload a file to the shopping cart in iStore
2. Checkout the cart and Place Order.
3. Cannot find the attachment in the Sales Order form (it doesn't show up)


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.