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ChRM Subledger Accounting - Accounting (XLAACCUP) Program Error: "An internal error has occurred in the program XLA_AE_HEADER_PKG.InsertHeaders. ORA-24381: error(s) in array DML." (Doc ID 1377027.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle Trade Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Accounting program completes with error when submitting the Subledger Accounting (SLA) Program for Channel Revenue Management (ChRM).

Error

An internal error has occurred in the program XLA_AE_HEADER_PKG.InsertHeaders. ORA-24381: error(s) in array DML.

Log File Error

ERROR : ORA-00001: UNIQUE CONSTRAINT (.) VIOLATED
event_id: xxxx
header_num: 0
ledger_id: xxxx

Log File:

An internal error occurred. Please inform your system administrator or support representative that:

An internal error has occurred in the program XLA_AE_HEADER_PKG.InsertHeaders. ORA-24381: error(s) in array DML.
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
.....
ERROR : ORA-00001: UNIQUE CONSTRAINT (.) VIOLATED
event_id: xxxx
header_num: 0
ledger_id: xxx
ERROR : ORA-00001: UNIQUE CONSTRAINT (.) VIOLATED
event_id: xxxxx
header_num: 0
ledger_id: xxxx
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+---------------------------------------------------------------------------+



Steps to Reproduce

Cause

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In this Document
Symptoms
Cause
Solution
References


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