IEXRCALL - Poor Performance On The Task Tab (Doc ID 1377492.1)

Last updated on MAY 10, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 22-NOV-2013***

Symptoms

Poor performance when click the Task tab in Advanced Collections (Form IEXRCALL)

Steps to Reproduce
=============

Responsibility: Receviables Manager
NAV:  Collections
Query any account
Click on Task tab
Takes long time to get just one or 2 tasks.


When profile option 'OTS: Task Details - Query Task By'  is set to 'Reference', the performance issue cannot be reproduced and the application responds very fast



Cause

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