Service Request Purge Concurrent Program: Poor Performance When Deleting Requirement Lines and Field Service Data

(Doc ID 1377738.1)

Last updated on APRIL 05, 2018

Applies to:

Oracle Field Service - Version 12.0.4 to 12.2.3 [Release 12 to 12.2]
Oracle Spares Management - Version 12.0.4 to 12.2.3 [Release 12 to 12.2]
Information in this document applies to any platform.


On Release 12, when running the 'Service Request Data Purge' concurrent program the performance is poor,  and some times it "hangs".

Expect the 'Purge' to run all the way through.

Steps To Reproduce

(R) Field Service Manager
(N) View Requests

   - Submit a New Request
   - Name = Service Request Data Purge

    Monitor the request.
    Progress is slow or does not complete.


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