IB Error: Parent Serial Number Not Available For The Combination &inventory_item_id and &serial_number.
(Doc ID 1378246.1)
Last updated on JUNE 30, 2019
Applies to:Oracle Installed Base - Version 18.104.22.168 and later
Information in this document applies to any platform.
When attempting to process a WIP Assembly Completion (CSIWIPAC) the following error occurs.
Parent serial number not available for the combination (&inventory_item_id) and (&serial_number or null)
The issue can be reproduced at will with the following steps:
1. Create and issue components for a WIP Job
2. Complete the job
3. Transaction fails with reported error
The component item was set to non-serialized control before WIP component issue then change to serialized control at receipt after WIP component issue. User use SQL statement to update serial number column on table CSI_ITEM_INSTANCES.
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