How To make RMA a Settlement method Option for a Debit Claim?
(Doc ID 1378448.1)
Last updated on SEPTEMBER 02, 2016
Applies to:Oracle Trade Management - Version 12.0.4 and later
Information in this document applies to any platform.
Would like to settle a debit claim with a Return Material Authorization (RMA) however this settlement method is not available to be assigned to a debit claim.
How can you setup RMA as a settlement method option for a Debit Claim?
Steps to Reproduce
- Responsibility: Oracle Trade Management User
- Navigation: Claims
- Create a debit claim
- Try to settle a debit claim with a Return Material Authorization transaction (which in turn will create an Order in Order Management and ultimately an Invoice in Accounts Receivable)
- Only Debit Claim and Previous Open Debit are available to select.
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