POXDOFDO: Forwarding PO: Note Not Recorded In PO Action History (Doc ID 1378952.1)

Last updated on MARCH 07, 2023

Applies to:

Symptoms

When forwarding a Purchase Order (PO) using the Forward Documents form and entering a Note, the details entered in the note are not displayed in the Note field of the PO Action History.

The expected behavior is that the Note field in the PO Action History displays the details entered in the Note field while forwarding the purchase order.

The issue can be reproduced at will with the following steps:

1. Navigate to the Forward Documents form
2. Enter PO Number in Document Number field and Click OK button
3. Tick the check-box next to the PO
4. Enter approver name in New Approver field and enter the reason for forwarding the document in the Note field
5. Save the change
6. Navigate to the Purchase Order Summary form
7. Enter PO Number in Number field and Click Find button
8. Select View Action History from Inquire menu
9. Reason for forward document (i.e. note entered in Forward document screen) should be shown in the Action History screen but is not

Changes

Cause

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