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The Name And Description Values are Swapped on Service Contracts Forms (Doc ID 1379819.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When creating a Service Contract covering the Product or Item level, the Name and Description are swapped in the LOV and also appear wrong on the form.

This is true for all of the forms that show the Name and Description columns.

Cause

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In this Document
Symptoms
Cause
Solution


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