Notification Is Sent Twice When Reassigned Through Vacation Rule (Doc ID 1380445.1)

Last updated on DECEMBER 24, 2015

Applies to:

Oracle Workflow Cartridge - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 22-JUL-2013

Symptoms

When a notification is reassigned through a Routing Rule the following problem is occurring:

If Mailer is running with several outbound threads, the same email may be sent twice, to the forwardee first, then to the original recipient.

Changes

Create a vacation rule to automatically forward all notifications from User A to User B.
When a notification is sent to User A, 2 messages are enqueued onto
wf_deferred:

oracle.apps.wf.notification.reassign --> to forwardee User B
oracle.apps.wf.notification.send --> to original recipient User A

Cause

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