Enhanced Retropay Doesnt Fetch All The Expected Employees
(Doc ID 1380629.1)
Last updated on JULY 17, 2024
Applies to:
Oracle Payroll - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Core Payroll - General
ACTUAL BEHAVIOR
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When adding a new element entry after an employee has been terminated, the enhanced retropay process doesn't always process the new entry for all employees.
EXPECTED BEHAVIOR
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It is expected that when the additional element entry is added, retropay would pick up and process the change correctly.
STEPS
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The issue can be reproduced at will with the following steps:
1. Payroll Process for all employees
2. Terminating employee for example - from 10-Oct-2011.
3. Retrospective element entry for the employee were in previous month for example Sep-2011
4. Run Retro-notification PDF report
5. Run Retropay Enhanced program
6. It doesn't create the element entry in Oct month.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |