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Enhanced Retropay Doesnt Fetch All The Expected Employees (Doc ID 1380629.1)

Last updated on MARCH 25, 2021

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Core Payroll - General

ACTUAL BEHAVIOR
---------------
When adding a new element entry after an employee has been terminated, the enhanced retropay process doesn't always process the new entry for all employees.

EXPECTED BEHAVIOR
-----------------------
It is expected that when the additional element entry is added, retropay would pick up and process the change correctly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Payroll Process for all employees
2. Terminating employee for example - from 10-Oct-2011.
3. Retrospective element entry for the employee were in previous month for example Sep-2011
4. Run Retro-notification PDF report
5. Run Retropay Enhanced program
6. It doesn't create the element entry in Oct month.

Cause

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In this Document
Symptoms
Cause
Solution


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