PO Forwards to Next Approver - Incorrect Approval Rights / Hierarchy For a PO in Foreign Currency / Incomplete NO_APPROVER_FOUND (Doc ID 1380667.1)

Last updated on SEPTEMBER 27, 2024

Applies to:

Symptoms

Actual Behavior
Although Approver A has sufficient approval authority, the purchase order (PO) is automatically forwarded to Approver B who is at a higher level of authority in the hierarchy.
(or purchase order remains in Incomplete status with No Approver Found message)

Expected Behavior
Expect documents to not be forwarded to higher level and to be approved by Approver A.

Steps
PO Document Approval Check Setup Report  shows for the purchase order the POAPPRV debug:

Workflow Activity Statuses For The Document
Execution Time Begin Date Process Activity Status Result Asg User
64 2014-11-10 11:31:43.0 Notify Approver Subprocess Approve PO Notification COMPLETE APPROVE APPROVERA
80 2014-11-11 11:10:07.0 Notify Approver Subprocess End COMPLETE #NULL
83 2014-11-11 11:10:07.0 Notify Approver Set Forward-To/From For Approve Action COMPLETE COMPLETE
85 2014-11-11 11:10:07.0 Notify Approver End COMPLETE #NULL
88 2014-11-11 11:10:07.0 PO Approval Process Is PO Pre-Approved? COMPLETE N
90 2014-11-11 11:10:07.0 PO Approval Process Compare Number COMPLETE LT

Cause

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