For One Operating Unit The PO Approval Notifications Are Missing 'Open Document ' Link (Doc ID 1380996.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When opening purchase order approval notifications the 'Open Document' is missing.

This issue is only occurring in one operating unit. In other operating units when opening the PO notifications the 'Open Document' link is present.

The issue can be reproduced at will with the following steps:
1. Navigate to Purchase Orders > Purchase Orders.
2. Create a purchase order and submit it for approval.
3. As approver open the notification.
4. The 'Open Document' link is missing.

Cause

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