How to view the incoming email back to the original email that is associated with the SR ? (Doc ID 1381027.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Email Center - Version 12.1.2 and later
Information in this document applies to any platform.
***Checked for relevance on 04-OCT-2013***

Goal

The goal is to figure out on how to view the incoming email back to the original email which is associated with the SR.

Solution

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