Automatic Receipts Issue: Master Program Not Creating Receipts (Doc ID 1381045.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
ConcurrentProgram:ARZCAR_RECEIPT - Automatic Receipts Creation Program


Symptoms

Automatic receipts program does not create receipts. The concurrent process log file shows:

REP-0004: Warning: Unable to open user preference file.
REP-1401: 'b_12formattrigger': Fatal PL/SQL error occurred.
ORA-01403: no data found

REP-0069: Internal error
REP-57054: In-process job terminated:Terminated with error:
REP-1401: 'b_12formattrigger': Fatal PL/SQL error occurred.
ORA-01403: no data found

Cause

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