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Dispatch Center: End-Dated Territory Resources Are Still Displayed (Doc ID 1381118.1)

Last updated on AUGUST 30, 2019

Applies to:

Oracle Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

In Dispatch Center, find that the end-dated territory resources are still displayed in Dispatch Center.

The effective dates for resource assignment to Territory should be honored while rendering Resources in the Plan Board and Gantt chart.

Steps To Reproduce

1. End date resource in territory.
2. Run Generate Territory Packages (11i ) or STAR (R12) concurrent program.
3. Bounce the Apache or middle tier or clear cache using Functional Administrator.
4. Open the Dispatch Center.

=> The Resource is still displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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