COBRA Program not Available in 'Mass Update of Rates' (Doc ID 1381272.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Oracle Compensation Workbench - Version 11.5.10 HRMS FP.K RUP9 and later
Information in this document applies to any platform.

Symptoms

Find that COBRA programs are not available for updating under Mass update of Rates in the Total Compensation Wizard.
 
 

Steps to Reproduce:
  The issue can be reproduced at will with the following steps:
  1.  Go to responsibility US Super HRMS Manager.
  2.  Navigate to Total Compensation > Total Compensation Setup Wizard and select Health and Welfare Program.
  3.  Click the Mass Update of Rates link and enter an Effective Date.
  4.  Attempt to select the COBRA Program from the Program lists.
  COBRA Program is not listed.

Cause

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