Autoinvoice Error: Balance forward billing is enabled for this customer at the account level, but is either disabled or not defined at site level. (Doc ID 1381636.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Executable:RAXTRX - Autoinvoice Import Program


Symptoms

AutoInvoice import gives error: "Balance forward billing is enabled for this customer at the account level, but is either disabled or not defined at site level."

Steps to reproduce the issue:
1) Assign balance forward billing profile at account level.
2) Assign balance forward billing profile at site level (enable it for only one site).
3) Assign the 2 address sites to different projects (one with BFB enabled, and one with BFB not enabled.)
4) Interface invoices to receivables.
5) Run autoinvoice.

Receive error:
"Balance forward billing is enabled for this customer at the account level, but is either disabled or not defined at site level."

The problem is described in Metalink <Note:1341282.1> and <patch:12325638> has been applied, but the problem persists.

Cause

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