Participation Process: Compensation Workbench Fails with error 'BEN_93968_CWB_BDGT_RT_AMT_CB' (Doc ID 1381683.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle Compensation Workbench - Version 12.0 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

On : 12.0 HRMS RUP9 version, Compensation Workbench

When attempting to run the Participation Process: Compensation Workbench after applying RUP9, the following error occurs:

ERROR
-----------------------
ORACLE error 20001 in FDPSTP Cause: FDPSTP failed due to ORA-20001: BEN_93968_CWB_BDGT_RT_AMT_CB: ORA-06512: at "APPS.FND_MESSAGE", line 509 ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS", line 1767 ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS", line 7616


STEPS
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The issue can be reproduced at will with the following steps:
1.  Go to responsibility US Super HRMS Manager.
2.  Submit the concurrent request, Participation Process: Compensation Workbench after applying RUP9.
Error message occurs.  Appears to be happening for plans effective 2012.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot implement RUP9 which will prevent applying Payroll Year End Patch Phase I.

Cause

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