My Oracle Support Banner

Participation Process: Compensation Workbench Fails with error 'BEN_93968_CWB_BDGT_RT_AMT_CB' (Doc ID 1381683.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Compensation Workbench - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Compensation Workbench

When attempting to run the Participation Process: Compensation Workbench after applying RUP9, the following error occurs:

Error:
ORACLE error 20001 in FDPSTP
Cause: FDPSTP failed due to
            ORA-20001: BEN_93968_CWB_BDGT_RT_AMT_CB:
            ORA-06512: at "APPS.FND_MESSAGE", line 509
            ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS", line 1767
            ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS", line 7616


Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1.  Go to responsibility US Super HRMS Manager.
2.  Submit the concurrent request, Participation Process: Compensation Workbench after applying RUP9.
Error message occurs.  Appears to be happening for plans effective 2012.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.