My Oracle Support Banner

Participation Process: Compensation Workbench Fails with error 'BEN_93968_CWB_BDGT_RT_AMT_CB' (Doc ID 1381683.1)

Last updated on OCTOBER 04, 2018

Applies to:

Oracle Compensation Workbench - Version 12.0 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

On : 12.0 HRMS RUP9 version, Compensation Workbench

When attempting to run the Participation Process: Compensation Workbench after applying RUP9, the following error occurs:

ERROR
-----------------------
ORACLE error 20001 in FDPSTP Cause: FDPSTP failed due to ORA-20001: BEN_93968_CWB_BDGT_RT_AMT_CB: ORA-06512: at "APPS.FND_MESSAGE", line 509 ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS", line 1767 ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS", line 7616


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Go to responsibility US Super HRMS Manager.
2.  Submit the concurrent request, Participation Process: Compensation Workbench after applying RUP9.
Error message occurs.  Appears to be happening for plans effective 2012.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot implement RUP9 which will prevent applying Payroll Year End Patch Phase I.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.