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Oracle General Ledger Intercompany Journals Troubleshooting Guide (Doc ID 138172.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle General Ledger - Version 11.5 to 11.5.10.2 [Release 11.5.0 to 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 02-Jul-2012***

Purpose

This guide is meant to help debug and gather information needed for analyzing problems which occur in Oracle General Ledger with Intercompany Journals. Note 306892.1 can be used to assist in specific issues encountered during Posting.
This guide is designed for technical and functional users

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 1. Intercompany account lines generated by General Ledger do not have the correct company value in the intercompany segment, when I have a journal with debits for two or more companies and credits for two or more companies.
 2. I get 'Error 16 - Unable to balance intercompany accounts' when I attempt to create an intercompany journal which crosses four balancing companies. The log file shows the error - 'Define default intercompany account'.
 3. You  are having a problem entering the line for the All Other balancing segment option on the Intercompany Accounts form.
 4. Automatic intercompany journal lines created in GL when posting a subledger journal, have both debit and credit amounts on one line.  It zero fills where no amounts are applicable.
 5. Release 12

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