Absence Deletion Notification Has Same Subject As New Absence Request (Doc ID 1381901.1)

Last updated on JANUARY 27, 2012

Applies to:

Oracle Self-Service Human Resources - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Workflow,Approval,Common Funct

ACTUAL BEHAVIOR
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When an employee deletes an approved absence in SSHR, the notification that goes to the supervisor has the same subject as a new absence request.

EXPECTED BEHAVIOR
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It is expected the subject line of the notification clearly states the deleted status of the absence and not indicate this a new absence request.

STEPS
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The issue can be reproduced at will with the following steps:
1. Employee Self Service
2. Nav Path: Absence Management > delete an approved absence
3. Manager Self-Service - An approval notification is received by the employee's supervisor.
The subject is "Leave of Absence for <employee name>"
The only indication to the supervisor that this is a deletion request is the word "Removed" in the middle of the body of the notification.

Cause

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