Inbound Processing Issues after migrating from MS Exchange Server 2003 to 2007

(Doc ID 1382220.1)

Last updated on MAY 17, 2016

Applies to:

Oracle Workflow - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

After migrating from MS Exchange Server 2003 to 2007 the mailer will stop
processing responses daily after the following error message:

oracle.apps.fnd.wf.mailer.IMAPInboundProcessor.moveMessage(Message,
String)]:Unable to move message
{<BC588DD31A4F244CB03C8B932C1D5D9B175C1182@name.net>} ->
javax.mail.MessagingException: connection failure;
com.sun.mail.iap.ProtocolException: connection failure

 The mailer will then stop processing responses but keep reporting the "Unable to connect to mail store".

Changes

Migrating from MS Exchange server 2003 to 2007

Cause

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