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Unable To Save PDF Print Quote Report Output From Internet Explorer embedded Adobe Reader (Doc ID 1382625.1)

Last updated on FEBRUARY 19, 2020

Applies to:

Oracle Quoting - Version 11.5.10.2 and later
Oracle iStore - Version 12 and later
Information in this document applies to any platform.

Symptoms



When attempting to save pdf file output from the print quote report,
the following error occurs.

ERROR
-----------------------
invalid parameter


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Actions > Print Quote
2. Select output format of pdf
3. Once the report is output on the page, use the browser File> Save as
to save the file to desktop.
4. Error appears in an 'Adobe Reader' window

All users who have installed the Arobat Reader X get the error "invalid parameter".
Users with Acrobat Reader 9 can save the report.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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