iStore Errors "An Error Occured While Processing the Credit Card. Please Contact Customer Service." Intermittently (Doc ID 1382811.1)

Last updated on MAY 01, 2016

Applies to:

Oracle iStore - Version 12.1.1 and later
Information in this document applies to any platform.
Random
Intermittent
An error occured while processing the credit card

Goal

iStore shows a generic credit card failure error (below) during Checkout and Place Order process intermittently.

An error occured while processing the credit card. Please contact customer service.


How to determine what caused this?

Solution

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