iStore Errors "An Error Occured While Processing the Credit Card. Please Contact Customer Service." Intermittently

(Doc ID 1382811.1)

Last updated on JANUARY 17, 2018

Applies to:

Oracle iStore - Version 12.1.1 and later
Information in this document applies to any platform.
An error occured while processing the credit card


iStore shows a generic credit card failure error (below) during Checkout and Place Order process intermittently.

An error occured while processing the credit card. Please contact customer service.

How to determine what caused this?


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