My Oracle Support Banner

iStore Errors "An Error Occured While Processing the Credit Card. Please Contact Customer Service." Intermittently (Doc ID 1382811.1)

Last updated on MARCH 11, 2019

Applies to:

Oracle iStore - Version 12.1.1 and later
Information in this document applies to any platform.
Random
Intermittent
An error occured while processing the credit card

Goal

iStore shows a generic credit card failure error (below) during Checkout and Place Order process intermittently.

An error occured while processing the credit card. Please contact customer service.

How to determine what caused this?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.