UPK: Recorder Does Not Respond (UnResponsive) When Recording an Application

(Doc ID 1383334.1)

Last updated on JUNE 21, 2017

Applies to:

User Productivity Kit - Version 11.0.0 and later
Information in this document applies to any platform.

Symptoms

The Recorder launches, but when pressing the PRINTSCREEN key nothing happens.  Recorder sits on desktop and does not capture the Start Frame.

Cause

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