Adding Product to a Quote Error: "You have encountered an unexpected error. Please contact the system administrator for assistance." Java Stack Error: "ORA-20000: Oracle Text error. DRG-10599: column is not indexed"
Last updated on SEPTEMBER 02, 2016
Applies to:Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.
Cannot search for any products to add to Quotes in HTML Quoting. An error is returned :
You have encountered an unexpected error. Please contact the system administrator for assistance.
Java Stack Error
The java error stack contains the following :
Steps to Reproduce
The issue can be reproduced at will with the following steps:
- Responsibility: Sales User
- Navigation: Sales Dashboard > Quote > Create Quote
- Enter required Info & Click on Apply
- New Quote is Created
- Click on Add Product
- Search for product A%
- Error returned
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