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Unable To Import Item Instances (Doc ID 1383829.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Support Codes

Unable to import Item Instances in Oracle.  Customer is running the install base open interface program, the instance record is still in the interface table with an updated process flag of E. Checked in the Open interface error details form, but there is no error message getting displayed on the screen. Same is the case with the error_text column of CSI_INSTANCE_INTERFACE/CSI_I_PARTY_INTERFACE tables.

CSI log file showed the following error

ERROR
-----------------------

4300765-02122011 03:54:06-Calling OKS Core API...
4300765-02122011 03:54:06-Status returned from Oks_ibint_pub.IB_interface is :U
4300765-02122011 03:54:06-Error from Call_to_contracts...



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the install base open interface program

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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