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Mass Repair Order Creation Error: 'You have encountered an unexpected error' (Doc ID 1383898.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to select the Item Number field, the following error occurs.

You have encountered an unexpected error. Please contact the System Administrator for assistance.

STEPS
-----------------------
1. Login to the Oracle Applications
2. R) Depot Repair Super User -> Mass Repair Order Create
3. Select an Item number, get the error

In Release 12.2.  The navigation is
R)Depot Repair Manager -> Depot Repair -> Create Service Orders

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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