My Oracle Support Banner

12.1.3+ Contact Center Profile Option Reference (Doc ID 1383999.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Customer Care - Version 12.1.3 and later
Information in this document applies to any platform.


This document lists the profile options that are available in E-Business Suite 12.1.3 and higher for the Customer Care Module (mainly Contact Center) - CSC


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.