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12.1.3+ Contact Center Profile Option Reference (Doc ID 1383999.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Customer Care - Version 12.1.3 and later
Information in this document applies to any platform.

Purpose

This document lists the profile options that are available in E-Business Suite 12.1.3 and higher for the Customer Care Module (mainly Contact Center) - CSC

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