Enhanced Functionality For When Coupon Issue Benefit Quantity Does Not Create More Than One Coupon (Doc ID 1384095.1)

Last updated on DECEMBER 11, 2015

Applies to:

Oracle Advanced Pricing - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

One has billing only items which are for bulk packs of services which one sells to dealers who sell the services to end customers who then call to acquire the service. One uses coupons for this as one must capture the sale of the service and the activation "sale". One generates coupons for the dealer to sell to their customers who call to redeem the coupons and activate their services. Since these billing only items are for more than one service each, one needs to create multiple coupon codes depending on the bulk item.

The Benefit Quantity on the Coupon Issue seems to be the answer but it does not do create multiple quantities.

Only one coupon is generated, since the sales order line had a quantity of 1, even though the benefit quantity on the coupon issue modifier line is 4.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms