Cannot Update Existing Bank Details in Self Service

(Doc ID 1384328.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


Updating one of the fields like "Account Number", then clicking on Apply button the change is not accepted and the original value appears, so not able to apply and save

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Responsibility ""Employee Self Service"
2. Navigate to

Special Information > My Salary Bank Details

3. Choose update and change existing bank account and try and apply and receive problem

 

Cause

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