How To Enable Customer Acceptance Features At Customer Level ?

(Doc ID 1384369.1)

Last updated on MARCH 28, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 24-NOV-2014***


=== ODM Question ===

1) Only few customers sending the goods back and we do not want create RMA. Customer Acceptance feature is great feature in R12 but how to set this for few customers.

2) Secondly how to receive the partial quantity. customer doesn't send back the goods full quantity, but sends back the goods with the partial quantity. How to achieve this ?
Using customer Acceptance feature, either we receive the full quantity or reject the full quantity.


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