Error In Install Base Error Table With No Error Text (Doc ID 1384415.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Support Codes

When attempting to process Sales Order Shipment transaction an error occurs and a record is written to CSI_TXN_ERRORS table but there error text is NULL

Transaction debug file shows entries like:

...
Inside API :csi_item_instance_pub.update_item_instance
Converting the instance into a customer product....!
Error(E) :
In e_dpl_error in CSIINVHB - Check CSI_TXN_ERRORS for Details


The CSI Log file contains entry like this at the end of the file:

....
3193131-06122011 11:18:36---------------------------------------------------------------------------
3193131-06122011 11:18:36-Calling OKS Core API...



Cause

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